What happens during the carwash?
You'll be greeted by our friendly staff who will pre-wash your vehicle and guide you through the simple process. All you need to do is put your vehicle in neutral when asked, and enjoy the tunnel. At Ultimate Express Car Wash your vehicle travels along a conveyor while dirt, road grime and salts are removed from the exterior of your car by the best equipment the industry offers, using safe soaps and waxes, sparkle soft material, foam and high pressure in our state of the art tunnel. Your wheels and whitewalls will be cleaned, and your vehicle will be rinsed and gently air dried - all automatically.
Should I remain in my vehicle?
Yes. For safety reasons, there must be a driver at the wheel.
How do you save water?
Studies show that the average person uses between 100 and 150 gallons of water when washing a car by hand, our computer-controlled system uses 25-35% less water, much of which is reclaimed.
Do you clean the interior of the car?
Our staff does not clean the interior of your vehicle but our fully automated, ride-thru process includes FREE self-vacuums.
What kind of cleaning products do you use?
Our cleaning products use no acids, caustics or phosphates, and are biodegradable. They are safe for your vehicle and for the environment.
What types of vehicles can you wash?
We accept most cars, vans and trucks up to 90 inches in height. Unfortunately, we cannot wash trucks with dual wheels. We do not recommend vehicles with nonstock items (aftermarket paint, light bars, wheels, etc.,).
Can you wash my pickup truck?
Yes, but we do require that the pickup bed be empty and all receiver style hitches be removed before going through the wash. This is for the safety of your vehicle, and those of other customers. Also, some oversized "trailering" side-mirrors are incompatible with our process, and certain types of modifications that employ oversized or off-road tires or radically raised suspensions may not be compatible.
Is the wash safe for convertibles?
Yes. Please make sure that the roof is properly latched.
Is the wash safe for newly painted cars?
All carwashes are designed to be compatible for vehicles with factory paint jobs. For aftermarket paint jobs, please consult with your body shop.
Is the wash safe for alloy wheels?
Most carmakers caution against automatic washes that use acids on polished aluminum wheels, since these can stain, or carbon or plastic tire brushes, which can scratch. At Ultimate we use no caustic acids, and only soft cloth washing material. We cannot guarantee aftermarket tire/wheels that differ from factory size.
Will my antenna be OK?
Aftermarket products such as CB and cell phone antennas should be removed before washing.
Will my bugshield be safe?
Unfortunately, we can't be responsible for aftermarket accessories as no carwash is designed to compensate for aftermarket accessories.
What is Simoniz Hot Wax and Shine?
Our Simoniz Hot Wax & Shine service applies Simoniz’ world-famous carnauba wax to your entire vehicle, giving it that hand-rubbed finish without the effort required of hand-waxing.
What are the benefits of Simoniz Hot Wax and Shine?
Regularly waxing your car will help it stay cleaner longer, protect it from minor scratches, provides UV protection and gives your car a brilliant shine extending the life and value of your car. Simoniz Hot Wax & Shine offers all of these benefits plus the classic long-lasting Simoniz crystal-like shine.
Will the car wash remove egg?
We highly recommend you contact a local detail professional asap for these situations.
How do I remove road tar or tree pitch?
There are special products sold in automotive departments for that purpose. Refer to your owner's manual for the manufacturer's specifications. Whenever possible, try to remove the stain while it is still sticky. We recommend you address the situation as soon as you notice.
My finish looks dull and streaky. Why?
It is very unlikely that any carwash will improve the look or condition of the paint. Consult professional detail shop.
Do you take credit cards?
Yes. We accept VISA, MasterCard, American Express and Discover.
Frequently Asked Questions